JP NagarBangalore

Help centre

Frequently asked questions

Everything about booking, pricing, the cleaning day and safety in one place. Each service page also answers questions specific to that service.

Inside of a white cabinet covered in dark spots and fine dust
New bedroom with an arched headboard, mattress and clean white floor
Teak puja room door with frosted glass and brass peacock handles
Clean granite floor meeting wooden wall panelling in a corner

Real job photoBefore: dark spots and dust inside a cabinet

Booking and scheduling

How far in advance should I book a deep cleaning?

Two to four days ahead is usually enough on weekdays. For weekends and the weeks before Ugadi, Dasara, Diwali and Christmas, book a week or more in advance.

Can I reschedule after booking?

Yes. Let us know at least a day before your slot and we will move it to the next convenient date without any trouble.

Do you work on Sundays and public holidays?

We work all seven days. On major festival days we run limited crews, so confirm availability early.

Which parts of Bangalore do you serve?

All of Bangalore. Our base is in JP Nagar, and crews travel daily to the north, east, west and central parts of the city as well as nearby outskirts.

Pricing and payment

How is the price of a cleaning decided?

Each service has a starting price on our price list, for example ₹4,500 for a 2 BHK. The final figure depends on size and condition: a long-neglected or post-construction home needs more people and time. Share details or photos and we confirm the price before you book.

Are there any hidden charges?

No. The quote states what is included. If you ask for extra work on the day, we tell you the cost before doing it.

When and how do I pay?

Payment is made after you inspect the finished work. UPI, bank transfer and cash are all accepted.

On the cleaning day

What do I need to arrange before the crew arrives?

Running water, a working power point and access to all areas to be cleaned. Empty the kitchen cabinets and any wardrobes you want cleaned inside, and put away valuables and fragile items.

Do I need to provide cleaning materials or equipment?

No. The crew brings machines, ladders, cleaning solutions, cloths and brushes. If you prefer a specific product, you are welcome to keep it ready.

Should someone be at home during the cleaning?

Someone should be present at the start to walk through the home and at the end to inspect it. In between, you can stay or step out, whichever you prefer.

Safety and products

Are your cleaning products safe for children and pets?

We use mild, surface-appropriate products and choose fragrance-free options in bedrooms and play areas. Keep children and pets away from wet areas until surfaces are dry.

Will deep cleaning damage my marble, wood or modular furniture?

No. We identify each surface first and use only products that are safe for it. Acidic cleaners are never used on marble, and wooden surfaces are never flooded with water.

How do you handle valuables and personal belongings?

We do not open drawers, bags or lockers. Items are moved only with your permission, and we ask you to keep cash, jewellery and documents locked away before we start.

After the cleaning

What if I notice something was missed after you leave?

Tell us within 24 hours with a photo, and we will come back to fix the missed area.

How long will the home stay clean after a deep clean?

Built-up grime will not return for months, but daily dust and cooking residue start again right away. Regular light cleaning and a deep clean every three to six months keep a home in the best shape.

Can I set up regular cleaning after a deep clean?

Yes. Our weekly and monthly bathroom plans are popular follow-ups, and many families book a full deep clean every quarter.

Have a question we did not answer?

Call or WhatsApp us and a team member will reply personally.

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